Writing Samples
Improving the Agent Experience: 5 Steps to UX Success
Every digital product must consider its users’ experience, regardless of the industry. When designing UX for insurance agents, there are 5 essential steps to success…
3 InsurTech AI Trends for 2024
Many InsurTech start-ups are still exploring how to effectively leverage artificial intelligence. As new solutions are introduced, there are three prominent trends emerging as we head into 2024…
Gen Z: Next Best Prospect for Health Insurance
As Gen Z ages, more and more are entering the insurance market and becoming valuable prospects. It’s increasingly important to understand how to engage and retain them as insurance customers…
Consumer Insights From U.S. Women Across Generations
Every digital product must consider its users’ experience, regardless of the industry. When designing UX for insurance agents, there are 5 essential steps to success…
Anti-bullying Programs for Schools: How to Protect Children as a Parent
We talk a lot about what schools can do to improve their anti-bullying programs, but parents can play a role in ensuring their children aren’t instigators. What do you do if you suspect your child is a bully?
How to Defend Your Company Against a Discrimination or Harassment Lawsuit
Wayward employees are more common than you think, and can destroy your company culture from the inside. But if you truly try to protect those who work for you, your company’s reputation and well-being will strengthen and change for the better…
The CROWN Act: A Movement Toward Inclusive Dress Codes
The CROWN Act was passed in multiple states based on many, if not most, employer dress codes enforcing a Eurocentric image of professionalism. It may be time for your company to seriously review your policies to ensure an inclusive dress code…
No Weapons Allowed? Says Who?
Employers have the power to enforce whether they will or will not allow firearms on their property. But proper enforcement requires clear policies, effective training, and attentive case management…
Age Discrimination in the Workplace: Who Bears the Burden of Proof?
Age discrimination allegations can cost time and money, and be a blow to a company’s reputation. Victims of workplace discrimination have every right to escalate their concerns if they feel their employer isn’t doing anything to confront the problem…